Shipping Policy

 

Effective Date: 05/03/2026

At Lux Candles by TLM, each order is carefully prepared to ensure it arrives beautifully and safely.

 

Processing Time

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Orders are processed within 3–7 business days. Custom orders may require additional time.

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Shipping Rates

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• Standard Shipping: $7.95

• Free Shipping on orders over $100

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Shipping Area

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We currently ship within the United States only.

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Delivery Time

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Delivery times vary based on location and carrier. Once shipped, we are not responsible for carrier delays.

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Incorrect Address

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Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses.

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Lost or Stolen Packages

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Lux Candles by TLM is not responsible for lost or stolen packages once marked as delivered. Customers should contact the carrier directly.